Mikah did a good fixing a leak from the tube Kalins installed when they installed a new furnace and a/c system a few years ago. The only complaint I have about Mikah is...after he unhooked the leaking tube, he went out to the Kalins van and was talking to his supervisor, which is ok, but he left water dripping onto the carpet from a different tube. I grabbed a T-shirt I had nearby to put on the floor, to catch the water drops. When I mentioned it to him, he said "that's ok, it's just a small drip". But it wasn't just a small drip...they were big drops of water, dripping quickly, not slow drips. The carpet was already wet, but was making it more wet. Other than that, he did a great job and I'm happy with his work.
Response from the owner:Dear Roxy,
Thank you for the 5-star review and for sharing your experience with us. We’re glad to hear Mikah was able to resolve the leak and that you were happy with the overall repair.
We do appreciate you pointing out the concern with the dripping water. That’s not the level of care we expect in our customers’ homes, and your feedback is helpful so we can continue to coach our team on the importance of protecting the space while completing a repair.
Thank you again for choosing Kalins Indoor Comfort—we truly appreciate your business and the opportunity to serve you!