Kalins tech Bill, that came out to help us figure out what why our AC unit was freezing up was amazing, honest, polite & very thorough. He explained everything to myself to where I understood what the issues were ( because there were a few ) then at the end he explained everything again to my husband when we called him because he was at work. He gave us his honest opinion. Told us what all of our options were. He let us know they could do what we had originally called them to come out to do but that wouldn't be fixing the problem. My husband and I really appreciated his honesty and valued his opinion. Have an appointment tomorrow for a long term fix. ( Replacing the unit/ furnace) Thank you Bill and Thank you Kalin's!
Response from the owner:Dear Natasha,
Thank you for the wonderful five-star review! We're so glad we could help identify the root cause of the issue and provide honest, thorough guidance on your options. We know replacing a system is a big decision, and we're honored you've trusted Kalins to help you find the right long-term solution. Thank you for your kind words and for choosing us—we look forward to getting your new system installed!